© 2019. The Peterlee Care Home is owned and operated by Popular Care.

SAFETY 

Our Safety and Quality Promise

The Safety of our residents remains our top priority in everything we do, from the layout of our facilities to the way in which we conduct our care. 

Each of our rooms are equipped with emergency call buttons, grab rails are positioned throughout the premises, and all of our facilities are maintained with the utmost cleanliness.

 

We work hard to ensure the best quality treatment and care is always achieved by maintaining an experienced and dedicated team of carers who are provided with regular training, as well as keeping excellent working relationships with local health and social care professionals that can be called in when required.  

Regulation 

We take every measure to ensure quality in the service we provide. As well as regular internal audits of the home and consistent training and development of staff to ensure they can effectively recognise, report and solve any issues they might find, we are also annually investigated by the Care Quality Commission.

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